1.Are the watches in our showroom original?
Yes, we are the official distributor of all brands offered in our store. We are a family business operating since 1956. When making a purchase from us, you receive a sales document (VAT invoice or receipt), manufacturer's packaging, warranty card, instruction manual, certificates of precious stones as well as all available certificates attached to a given watch model.
2.Can the bracelet be shortened?
Yes, it is possible to shorten the bracelet on request. Each watch model on the bracelet will be adapted to your wrist. Please contact our advisor in advance to agree on the appropriate size of the bracelet.
3. Do you repair wall clocks?
Yes, we carry out comprehensive major repairs.
4. Do you offer children's watches?
Yes, we recommend Casio, Lorus, Ice Watch.
5. Does the engraving service void the warranty?
No, by using the engraving service made in our shop you do not lose the warranty.
6. When can I place an order?
Orders can be placed 24 hours a day, 7 days a week via our website, by e-mail, as well as by phone during the opening hours of our showrooms.
7. Is it possible to cancel an order?
Yes, you can cancel your order. Please contact us by phone, chat or by sending an e-mail to the following address: firstname.lastname@example.org.
8. How can I track my parcel?
At the time of sending the goods, you receive the number of the waybill to the e-mail address provided when placing the order.
9.Do you have sale watches?
Yes, we have such models in our offer. On our website, go to the sale tab.
10. Can I buy a gift voucher?
Yes, in our stores you can buy a gift voucher for a selected amount and use it for products offered in the online store www.kuck.pl or in KUCK stores in Olsztyn.< /span>